Ready, Set, Design is a favorite group activities, for adults and kids alike, at Cooper-Hewitt. It’s a highly adaptable design challenge that can jump-start collaborative and creative thinking in any group. They use it with kids’ groups at the Museum, for internal staff meetings, and even at industry conferences and summits. The activity is such Read More …
In a recent blog post, Looking for a Game Changer, Start Underperforming!, I discussed the book Uncommon Service. Next weeks Business901 podcast guest co-author Anne Morriss discusses the four universal truths outlined in the book for delivering uncommon service: You can’t be good at everything. Someone has to pay for it. It’s not your employees’ Read More …
I had the pleasure of interviewing one of the noted experts in the Lean Community, Dan Jones. This is a transcription of our podcast, The Future of Lean with Dan Jones. We spent a fair amount of time discussing Lean outside the four walls of the enterprise and how Lean interacts with the customer. Daniel Read More …
This was my presentation at the #LSSC12 Conference this year. It was not my typical Lean Sales and Marketing theme. Instead, I demonstrated what I have learned and applied from many of my podcast guests. Lean Software & Systems Conference – Business901 Presentation A couple of the reactions from my discussion on Twitter: @imbertti : Read More …
Can the principles of Lean be applied to your daily life? Dan Markovitz, founder and owner of TimeBack Management certainly thinks so. He has developed a consultancy specializing in improving individual and organizational performance through the application of lean concepts. Dan has backed up his claim in his latest book, A Factory of One: Applying Read More …
Have you ever evaluated where your customer finds value within your company? In Lean you try to find the one best path – the value stream map. In the marketing, we have created the marketing funnel. However, Organizations can no longer feed products to customers, as I described in the blog post, Kill the Sales Read More …