Mastering Positive Change eBook

Sara Lewis, the Managing Director of Appreciating Change was interviewed in the Business901 podcast, Mastering Positive Change. This is a transcription of the podcast. Appreciating Change, is a psychological change consultancy focused on helping leaders and managers achieve positive change in their organizations. Sara is the author of Positive Psychology at Work: How Positive Leadership Read More …

Lean Marketers: SOAR vs. SWOT

How many resources do you have? Should you be using them on your weaknesses or your strength? In a recent post Looking for a Game Changer, Start Underperforming!, I discussed not looking for areas of deficiencies and improvement but to expand on the areas we do well in. You cannot be everything to everyone and Read More …

The Aroma of a Good Vision

Ari Weinzweig, CEO and co-founding partner of Zingerman’s in Ann Arbor, MI continues to share the “secrets” that have helped take Zingerman’s from a 25-seat, 4-person start up to a nationally known, $40,000,000-organization employing over 500 people. In this Business901 podcast, Ari discusses his latest book A Lapsed Anarchist’s Approach to Being a Better Leader. Read More …

Game Changer? Start Underperforming!

I think most organizations have the opinion that if we improve they will make more money. They think through operational improvements or becoming better, faster, cheaper in itself is a winning formula. There are a few basic problems with that premise: You have to improve at a faster rate than your competition. You have to Read More …

What is Service Design?

Continuum and the AIGA convened a group of top business leaders and innovators from a variety of backgrounds and industries, including Disney, Facebook and Zipcar, to discuss how designing a service experience with purpose can transform a company’s image and make people’s lives better. Designing Better Service Experiences from Continuum on Vimeo. Watch this at Read More …