7 Habits GTD Personal Kanban

I started practicing and finding Personal Kanban an answer to many years of frustration in looking for a time management system that allowed me to manage it rather it managing me. How I started with Kanban: Each year, I take one subject matter that I am going to concentrate on. I started doing it many Read More …

Lean Problem Solving approach

Practical problem solving is at the heart of the Toyota Production System and a Lean culture. These skills are based on the PDCA (Plan-Do-Check-Act) cycle and are the bases of the A3 problem solving process. Why is learning the foundation of problem solving so important? When you start looking through the lens of Why? Why Read More …

Kill the Sales and Marketing Funnel

The Sales and Marketing Funnel is a theory that needs to be laid to rest. A linear approach to predict, plan, and proceed is a precarious way to advance. This approach prematurely foresees a solution for the customer without ever understanding their problem. And if you consider addressing the application of social media, it does Read More …

Why A3, Why now in Lean thinking eBook

Mike Osterling, the President and Principal Consultant at Osterling Consulting was my guest on the Business901 podcast, Why A3, Why Now in Lean Thinking?. This is a transcription of the podcast. Why A3, Why Now in Lean Thinking Osterling Consulting was founded for the purpose of supporting organizations on their continuous improvement journey. Building upon Read More …

Why does sales and marketing operate to a different quality standard?

After reviewing the new edition of Juran’s Quality Handbook: The Complete Guide to Performance Excellence 6/e,  I wondered why companies hold the entire company to such a high quality standard but leave Sales and Marketing off the hook. Technological measures of quality has existed on shop floors for many years, but measures of quality have Read More …

Making Sense of Social Messiness

I encourage you to sample the first 2 minutes of this podcast. This is a tool-less conversation about social media. We actually started out the podcast with me commenting on the title and yes another book on social media which led to this comment:    Francois: I think a lot of people are like that. I Read More …