Managing Customer Value
An excerpt from tomorrow’s podcast with David Wilkinson, founder, and editor of The Oxford Review Note: This is a transcription of an interview. It has not gone through a professional editing process and may contain grammatical errors or incorrect formatting. Joe Dager: I do not think most people understand the rigors of academic research. Is Read More …
Yesterday’s blog centered on the common uses of the Event Canvas. In this video excerpt from an upcoming podcast, Ruud Janssen and I discussed a few uncommon uses. Ruud is the co-author of a new book, Event Design Handbook: Systematically Design Innovative Events Using the EventCanvas, An overview of the book: Event design is a new Read More …
A collection of Business901 Podcasts that center on a Kaizen Event and the steps leading up to it. I have included a few meeting and communication transcriptions that I thought would prove beneficial. As of this writing, there are 13 transcriptions included. Kaizen Event Stack Stacks are a new way to organize your own publications, as Read More …
This video is part of a 7-part series with Brandon Brown discussing the Toyota Kata. The series will consist of these videos: What is Toyota Kata Using Kata for Alignment Establishing Target Conditions Picking the Obstacle to Overcome Overcoming the Unmovable Obstacle The Coaching Kata Putting the Kata to Action Brandon Brown delivers tangible and Read More …
I have extended my interest more deeply into Training within Industry (TWI) which was presented in a very unique way in the book, The 7 Kata: Toyota Kata, TWI, and Lean Training. The book was published in 2012 and authored by Pat Boutier and Conrad Soltero. It received the Shingo Award for Research and Professional Publications from Read More …
Mark R. Hamel has played a transformative role in lean implementations across a broad range of industries including aerospace and defense, automotive, building products, business services, chemical, durable goods, electronics, insurance, healthcare and transportation services. Mark has successfully coached lean leaders and associates at both the strategic and tactical level. A National Shingo Prize examiner, Read More …