This is fun tool from the Forrester Website that is based upon the book, Empowered. In Empowered, the authors demonstrate how companies can successfully transform their business through the employees called HEROes (highly empowered and resourceful operatives). But they do not stop with just employees they also share ideas on how to leverage empowered customers. Read More …
The Get Clients Now Answer Center is is a great resource that I use on a regular basis. It is included when you purchase my GCN 28-day Coaching Program or you can buy it separately. I have never found a comparable product. New in the Answer Center Here are this month’s new additions to the Read More …
Lean technology has now evolved from the manufacturing floor to the whole enterprise. Many companies have found real value in applying the fundamental concepts of Lean throughout the organization. The lean concepts of Kaizen, PDCA and the tools such as Pareto Charts, 5 Why’s and even Poka Yoke are commonplace. As a result of discussing Read More …
This is a transcription of the podcast, Lean is the tool that Creates the Customer Relationship. The guest was Erik Haberkern, a General Sales Manager of a global Fortune 300 chemical company. We discussed the application of Lean in Sales and Marketing. Eric first worked as a Facility Manager and soon became a Lean Deployment Read More …
The traditional way of creating sales used by individuals and even by large organizations is a natural sales progression commonly called a marketing funnel. I have written many times about this and summarized it in this recent post, Kill the Sales and Marketing Funnel. There are many adaptions to this model but typically begins with Read More …
Listen to Dr. Womack discuss Lean in the 2nd part of a 2 part podcast. Part 1 of the podcast was A Gemba Talk with Womack on Lean. We discussed his new book Gemba Walks and many of the problems in implementing Lean. Just the intro and ending was repeated, about 2 minutes on each Read More …