Agile Leadership w Alan Bustamante

Alan Bustamante is active in the Agile Communities and plays a leadership role within Agile Cincinnati; as well as, speaking at conferences and professional groups across the planet. Xcelerate Partners is a technology consulting firm focused on helping organizations rapidly deliver high quality software products using agile development techniques. They provide agile training, coaching and Read More …

Agile in Cincinnati w Alan Bustamante

Alan Bustamante is active in the Agile Communities and plays a leadership role within Agile Cincinnati; as well as, speaking at conferences and professional groups across the planet. Xcelerate Partners is a technology consulting firm focused on helping organizations rapidly deliver high quality software products using agile development techniques. They provide agile training, coaching and Read More …

Becoming Agile w Alan Bustamante

Alan Bustamante is active in the Agile Communities and plays a leadership role within Agile Cincinnati; as well as, speaking at conferences and professional groups across the planet. Xcelerate Partners is a technology consulting firm focused on helping organizations rapidly deliver high quality software products using agile development techniques. They provide agile training, coaching and Read More …

State of Agile w Alan Bustamante

Alan Bustamante is active in the Agile Communities and plays a leadership role within Agile Cincinnati; as well as, speaking at conferences and professional groups across the planet. Xcelerate Partners is a technology consulting firm focused on helping organizations rapidly deliver high quality software products using agile development techniques. They provide agile training, coaching and Read More …

Optimizing Customer Experiences

Ben Reason is a founding partner of Livework having set-up the company in 2001. He now leads the London studio on service design and innovation projects for both UK and international clients. In his time at Livework, he has worked with multinational companies and start-ups with a focus on service thinking and developing their service Read More …

Using Service Design Internally?

Co-author of Service Design: From Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience joins me for tomorrows podcast. An excerpt from the podcast:  Joe:   I’m a firm believer and I’ve mentioned that to you before is that the employee experience mimics the customer experience. Should our Service Design, should Read More …