Managing Customer Value
Art Byrne has been implementing Lean strategy in various U.S.-based manufacturing and service companies, such as Danaher Corporation, for more than 30 years, including The Wiremold Company, which he ran for 11 years. He now serves as Operating Partner at the private equity firm J. W. Childs Associates L.P. In a podcast (Lean as a Read More …
Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Related Podcast and Transcription: Working Online An excerpt from the podcast: Joe: Take the person who works online, all the time. Let’s say, out Read More …
In Kanban, we talk about how important it is to manage our work in process. In fact Jim Benson’s latest book is on that topic, Why Limit WIP: We are Drowning in Work (MemeMachine Series) (Volume 2). I have always thought that it was just as important for Sales People to manage their Work in Read More …
David Veech is the founding member of the Institute for Lean Systems and serves as its Executive Director. In this Podcast/Transcription: The Fun Side of Standard Work, I asked him about role players. Joe: So you are saying that when you are building the team, you really do have to identify maybe even the roles Read More …
Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Interaction Associates is a leading global innovator of proven solutions that transform the way people work to deliver extraordinary business results, or, what we Read More …
We have all heard of disruptive innovation, but just in case or if you need a quick overview from the creator: Disruptive innovation, a term of art coined by Clayton Christensen, describes a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly Read More …