Managing Customer Value
We played around today looking for an exercise to use in an upcoming workshop. We wanted something that demonstrated working from you core value proposition and using an incremental growth strategy. I have been influenced by Chris Zook’s work, which is outlined in Repeatability: Build Enduring Businesses for a World of Constant Change and Profit Read More …
Some believe The Death of Innovation, the End of Growth is here. Others believe it is a race against technology, The Key to Growth? Race with the Machines. I believe growth is not easy. However, why not simplify the process and use an established methodology, a way of thinking to your business. Don’t leave a Read More …
Erik Brynjolfsson examines the effects of information technologies on business strategy, productivity and employment. As machines take on more jobs, many find themselves out of work or with raises indefinitely postponed. Is this the end of growth? No, says Erik Brynjolfsson — it’s simply the growing pains of a radically reorganized economy. A riveting case Read More …
If you are successful at implementing Lean, it is simply not Lean. It’s yours. I first studied TQM back in nineteen-eighties which served as my precursor for Lean. Along the way, I was primarily influenced by Six Sigma, Theory of Constraints and Systems Thinking. I always found my roots and practices best associated with Lean. Read More …