Managing Customer Value
Ok, I disagree with some of these, My opinion is indented! Skill #1. Researching prospects and organizations prior to first contact. Should that not be what marketing is for? Skill #2. Asking questions and listen more than you talk. Ok, I agree the best sales persons are the one that ask the best questions. Skill Read More …
John Jantsch posted this today but so did 20 other bloggers. In itself it is a Word of Mouth News Release!. There is only a 1,000 being sold but you can get a copy for “0” here by downloading. What better way to create buzz form the “Buzz” experts. John said: “So how do Read More …
NPS is based on the fundamental perspective that every company’s customers can be divided into three categories. “Promoters” are loyal enthusiasts who keep buying from a company and urge their friends to do the same. “Passives” are satisfied but unenthusiastic customers who can be easily wooed by the competition. And “detractors” are unhappy customers trapped Read More …
When the NY Times looks for an expert on Referral Marketing where do they turn, Duct Tape Marketing, take a look! Harnessing the Simple, but Effective Art of Referral Marketing – New York Times
Ok, every once in a while I use my blog for outright promotional efforts. This is one of those times. I have prepared another type of program for you besides that of our typical marketing system. I have just released a new product called Employee Referral System which can be found on Amazon. However, before Read More …
Ok, every once in a while I use my blog for outright promotional efforts. This is one of those times. I have prepared another type of program for you besides that of our typical marketing system. I have just released a new product called Employee Referral System which can be found on Amazon. However, before Read More …