This is a 35 minute presentation on the principles that the trilogy is based on. Lean Service Design Trilogy eLearning course is highly influenced by Service Design Thinking and Lean as the business process. We will use the Lean methods of SDCA, PDCA and EDCA as they relate to each discipline and the path between Read More …
Sylvain Cottong has worked extensively at these crossroads and as an early Internet evangelist, he has been advising governments & companies on strategies for the networked society. He lives & works in Luxembourg and Berlin. An excerpt of the podcast, At the Crossroads of Economics, Society, Culture & Technology is… can be read at An Read More …
What is the Lean Service Design Trilogy? Wikipedia defines a trilogy is a set of three works of art that are connected, and that can be seen either as a single work or as three individual works. Lean, Service and Design are certainly works of their own and separate fields of practice. However, when connected, Read More …
@brockdubbel Brock Dubbel, creator of Building a Game for a Assessment Nursing Game (see below) says, Learning does not need to be sacrifice and suffering. When the learners were asked to discuss the game and play activities, and these were related to traditional academic outcomes, and the processes they participated in were made explicit, they Read More …
#ServiceDesign Teacher and Practitioner, Vincenzo Di Maria work focuses on socially responsive design and innovation ranging from products to services and experiences. He trained as a designer at Central St. Martin’s College of Art Design in London, where he’ll be running the Service Design Summer Course the first two weeks of August this year. The Read More …
This may sound like Abraham Maslow’s saying, “If all you have is a hammer; everything looks like a nail” and if it does, I will admit that my principles and practices are with a Lean based approached. Most of the work I have seen to date in Service Design has been educational or Public Sector Read More …