Managing Customer Value
Bahadir Inozu, Ph.D., the Chief Executive Officer and Dan Chauncey, the Director of Deployment Services for NOVACES joined me in this podcast to discuss an integrated approach for using three industrially based methods, Lean, Six Sigma, and Constraints Management to transform hospital operations. They have just published a book, Performance Improvement for Healthcare that explains Read More …
This is part of my blog series on using the principles of Demand Drive MRP and its five primary components. I would recommend reading the blog posts in order for better understanding: Is Orlicky’s MRP relevant today? Think DDMRP What Sales and Marketing can learn from Demand Driven Manufacturing Positioning your organization to learn from Read More …
Jack Vinson, a Knowledge Management and Theory of Constraints expert, was my guest on the Business901 Podcast. He is passionate and well versed in both subjects and we had a spirited conversation about them. A bottom line person, Jack is constantly looking for ways to see how the products he manages can help the customer Read More …
Chad Smith of the Constraints Management Group was the guest on the Business901 Podcast. Chad is currently writing the third revised edition of Orlickys Materials Requirements Planning with Carol Ptak (a former B901 Podcast Guest). Excerpt from the podcast: Joe: My customers are not only looking for shortened cycles but they’re also looking for more Read More …
Who are your most influential people on a particular subject? I started thinking of this after interviewing Don Reinertsen Tuesday’s Podcast, on the subject of Flow. In my mind, the founding father on this subject was Mihaly Csikszentmihalyi (notice in the middle of his last name the word ZEN). I can remember first reading his Read More …
Dr. Charlene Spoede Budd was my guest on the Business901 Podcast titled Developing Predictive Measures with Throughput Accounting and as you would expect our discussion was about the Theory of Constraints Through-put Accounting methods and the application of the knowledge that we gain from this information. This is a transcription of the podcast. Dr. Budd Read More …