Solutions – Simple Enough for Everyone

Alain Patchong is the founder of the TheOneDayExpert and author of a series of books on Standard Work. TheOneDayExpert is built around the simple idea that in today’s highly competitive environment, industry, which has already harvest low-hanging fruits, cannot rely anymore on single-minded or one-size-fits-all tools. TheOneDayExpert leverages 20+ years of industry experience to offer Read More …

When Not To Use Standard Work

TheOneDayExpert is built around the simple idea that in today’s highly competitive environment, industry, which has already harvest low-hanging fruits, cannot rely anymore on single-minded or one-size-fits-all tools. Experts with holistic view and deep insight are needed. Yet solutions must be made simple enough for everyone to master and own them. Alain Patchong is the founder of Read More …

Sales Relations Card

Do you carry a card around with you as a reminder? For many years, like 20 or so, I carried around a card clipped out of the book “Yes” or “No”: The Guide to Better Decisions  by Spencer Johnson. for those that do not recognize the name he co-authored The One Minute Manager with Ken Read More …

Putting Job Instruction to Work

As a System Director of Performance Improvement at Baptist Memorial Hospital,  Skip Steward (a TWI Job Instruction Certified Trainer), drew this handwritten  that shows his thoughts and process about using the Job Instruction method of Training Within Industry. Skip will also be presenting at the upcoming Training Within Industry Summit this May in Jacksonville,  Fl. Read More …

How To Train Many With A Few: TWI

The System Director of Performance Improvement at Baptist Memorial Healthcare in Memphis, Tennessee, Skip Steward, is my guest this week for the second of a two-part podcast. The first podcast was Is TWI A Good Training Method for the Healthcare Field? Skip has a variety of accomplishments, qualifications and certifications in the quality improvement field Read More …

Using the Job Relations Program of TWI

The practical nature of the TWI program makes it the ideal vehicle to commence leader capability development. So much so, that Oscar practices the skills in his everyday working life. Oscar Roche is is the Director of Training Within Industry Institute in Australia.  Related Podcast and Transcription: The People Side of TWI An excerpt from Read More …