Paul Myerson will be discussing his Lean Supply Chain & Logistics Simulation later in the week. This is part of a series of blog posts outlined in A Lean Service Design Approach to Gaming your Training. Paul was my guest on a recent Business901 Podcast, Extending Lean Supply Chain Thinking. He recently authored Lean Supply Read More …
What is the Lean Service Design Trilogy? Wikipedia defines a trilogy is a set of three works of art that are connected, and that can be seen either as a single work or as three individual works. Lean, Service and Design are certainly works of their own and separate fields of practice. However, when connected, Read More …
@brockdubbel Brock Dubbel, creator of Building a Game for a Assessment Nursing Game (see below) says, Learning does not need to be sacrifice and suffering. When the learners were asked to discuss the game and play activities, and these were related to traditional academic outcomes, and the processes they participated in were made explicit, they Read More …
I have read several books on #Gamification and found them either touting the use of rewards and badges or the technical aspect of design. I never did find that middle ground until I read, The Gamification of Learning and Instruction by Dr. Karl Kapp. The book started with the basics (it’s not about rewards, games Read More …
#ServiceDesign Teacher and Practitioner, Vincenzo Di Maria work focuses on socially responsive design and innovation ranging from products to services and experiences. He trained as a designer at Central St. Martin’s College of Art Design in London, where he’ll be running the Service Design Summer Course the first two weeks of August this year. The Read More …
This may sound like Abraham Maslow’s saying, “If all you have is a hammer; everything looks like a nail” and if it does, I will admit that my principles and practices are with a Lean based approached. Most of the work I have seen to date in Service Design has been educational or Public Sector Read More …