Most people want ideas and applications that I would propose before we start working together. I equate that to starting on the right side of the A3 (with the answers in layman terms). So recently I have developed a structure that makes more sense. I leave the customer determine the price and budget for the Read More …
“Man, they said we better Accentuate the positive Eliminate the negative Latch on to the affirmative Don’t mess with Mister In-Between No, do not mess with Mister In-Between Do you hear me, hmm?” The music was written by Harold Arlen and the lyrics by Johnny Mercer, and it was published in 1944. You wonder why Read More …
The AT-ONE project headed by Simon Clatworthy at the Oslo School of Architecture and Design produced a set of service touch-point cards for the Nordic Service Design conference. I was curious about the cards and contacted Simon and he was kind enough to send a pack for me to review. To learn more about them, Read More …
In this weeks Business901 Podcast, my guest will be Sara Orem, co-author of Appreciative Coaching: A Positive Process for Change (Jossey-Bass Business & Management). Our conversation centered on the Appreciative Inquiry approach. From Wikipedia: Appreciative Inquiry (sometimes shortened to “AI”) is primarily an organizational development method which seeks to engage all levels of an organization Read More …
If anyone has followed this blog for anytime they know that Nancy Duarte is a favorite subject of mine. She passionately pursues the presentation development and design niche. Her two books, Resonate: Present Visual Stories that Transform Audiences and slide:ology: The Art and Science of Creating Great Presentations are two of my most dog-eared marked Read More …
Value Stream Mapping has been a practice that was first introduced in the book Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA by Mike Rother and John Shook. This groundbreaking workbook, which has introduced the value-stream mapping tool to thousands of people around the world, breaks down the important concepts of Read More …