The Present and Future of Co-creation

Nick Coates of Promise Communities explains the fundamental rules that make co-creation possible. He shows how an idea that has been around for decades is being put back into the spotlight by communication technologies, and tells the audience what to expect for the future of this re-emerging discipline.   I think Nick presents some definitive Read More …

Are Kaizen Events against the principles of Kaizen?

Part of the Business901 video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute, this particular video centers on why would you use Kaizen Events? Is a Kaizen Event against the principles of Kaizen? This series of videos has a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize Read More …

Building Customer Trust thru Design Thinking

I had the pleasure of doing a guest blog post on Tim McMahon’s Lean Journey blog and it was titled, Lean Sales and Marketing – Not without a new Toolset!.  As the name indicates is discusses how you should look at applying Lean in Sales and Marketing with a little different set of tools, a Read More …

Lean Sales and Marketing Cycles are Knowledge Building Tactics

When you discuss Lean Sales and Marketing, PDCA Cycles and how Continuous Improvement can be used; people jump to a couple of basic conclusions. When you throw in additional words like quality, effectiveness and efficiencies they dig deeper and more often than not forget to take a ladder with them. Many of my writings even Read More …

OpEx in Government is it Possible

When I first listened to Mike George’s Stong America Now program (BTW: Michael George will be appearing on the Lean Blog Podcast soon.), I thought it was a joke that hardly made any sense. However, I have learned to investigate things that rub me the wrong way initially and many times I have found a Read More …

Customer Value in the Product Lifecycle

How are you at managing your Products Lifecycles? Are they being managed from Conception to Disposal or in a Green world, Recycled. I find this quite often an area that can develop rapid growth and additional streams of income very quickly. The organizations that are doing well in this economy are a result of taking Read More …