Steps to take when outsourcing

Does anyone ever go over the initial steps in developing an outsourcing strategy? I know books are filled with vendor rating and quality programs but what I am talking about is just a simple method to make sure you cover the basics. Take a look at this mindmap for a reference. If you like it, Read More …

A layman’s technical side to social media.

I had two Social Media experts on my Connecting Your Passion TV show this week, Scott Howard from the ScLoHo Collective Wisdom blog and Shirona A. Gunawardhana of Logpipe  and this is what they had to say.. Technorati Tags: Blog,Blogging,Google,Indiana Social Media,Social Media,Web 2.0

Lead Generation in a recession, where do you start?

I have been thinking about this a lot lately, a lot! Since, I am what I would say wired into the social community I see a lot of information about: We should be ignoring the recession. Build community. Pull marketing versus push. Social media. All of this being the soft side of marketing and selling. Read More …

You need a website, but static?

I had two Social Media experts on my Connecting Your Passion TV show this week, Scott Howard from the ScLoHo Collective Wisdom blog and Shirona A. Gunawardhana of Logpipe  and this is what they had to say..   Technorati Tags: Blog,Blogging,Google,Indiana Social Media,Social Media,Web 2.0

Lean Marketing Assessment – Why

Why do I think you need a lean marketing assessment. An assessment will allow organizations to gain a clear snapshot of their present marketing conditions and practices. The participants can use the assessment to determine areas in need of improvement and develop a plan accordingly. The Business901 Lean Marketing Assessment is used to determine a Read More …

Lean Marketing: After 5S start with the 7 service values

I created a simple mindmap demonstrating the 7 service values which are: Act extraordinary helpful & friendly by… Provide efficient & prompt service & always keep customers informed by Be responsive to individual customer needs by Behave & act professionally Earn customers trust I will take ownership when I deal with my customer by I Read More …