Not all the time do I get the opportunity to create a Mindmap on an audio book but there have been a few special ones that I have. It usually occurs on the 2nd listen since I typically am listening to them while I am driving or walking the dog. Well this one has been Read More …
It may take a while to get there but the organizations that start making the change to “Virtual-ality” will have the best talent and a hidden asset, better ways to communicate with your customer. Dorian Selz’s companies are great examples of what could be deemed virtual organizations. Flat hierarchies, less management, geographically dispersed teams are Read More …
Individual Kaizen is very powerful when you can let go of assigning blame. This is part of the Business901 video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner as an author Read More …
In a recent Business901 Podcast, Operational Excellence in Government, is it Possible?, Hundley Elliotte one of the authors of Building High Performance Government Through Lean Six Sigma: A Leader’s Guide to Creating Speed, Agility, and Efficiency discussed what it takes in government to achieve operational excellence utilizing Lean Six Sigma. This is a transcription of Read More …
What do you find when looking from the outside in? Who are those people outside of your four walls? Customers! So how do you include customers in your Lean Sales and Marketing Cycles? By my definition your Lean Sales and Marketing Cycle mirrors your customer decision making process. When you are involved in a customer/prospect Read More …
Improve Healthcare and Government thru Lean and Six Sigma…You just Gotta Wanna! This was the theme echoed numerous times by my podcast guest, Jay Author of QI Macros. We started out discussing his book, Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare but soon moved into a discussions that can Read More …