Improving Human-Centered Design: Achieving Resonance

My podcast, An Inquiry into the Meaning of Making this week was with Seung Chan Lim, nicknamed Slim. We discussed his journey and finally his project, Realizing Empathy. Realizing Empathy is a project that asks what it means to make something, how it works as a process, and why it matters to our lives. Slim Read More …

An Inquiry into the Meaning of Making

This Business901 Podcast featured Seung Chan Lim, nicknamed Slim. We discussed his journey and finally his project, Realizing Empathy. Through this project Slim hopes to share ideas, tools, and other ways to facilitate a meaningful, sustainable, and constructive conversations between and among diverse perspectives whether that’s between people or between people and materials or between Read More …

Architect an enabling Orchestra Leader?

not a Distant Composer This is a transcription of the Business901 Podcast, The Strength of an Architect is in their Collaborative Abilities. The podcast was with Zachary Evans, an architect and partner at Kelty Tappy Design, Inc, a Fort Wayne architecture, planning, and urban design firm. A Ball State University graduate (Muncie, Indiana), Zach holds Read More …

ARTIC Touch-Point Cards – Service Design

The AT-ONE project headed by Simon Clatworthy at the Oslo School of Architecture and Design produced a set of service touch-point cards for the Nordic Service Design conference. I was curious about the cards and contacted Simon and he was kind enough to send a pack for me to review. To learn more about them, Read More …

Resistance to Appreciative Inquiry?

In this weeks Business901 Podcast, my guest will be Sara Orem, co-author of Appreciative Coaching: A Positive Process for Change (Jossey-Bass Business & Management). Our conversation centered on the Appreciative Inquiry approach. From Wikipedia: Appreciative Inquiry (sometimes shortened to “AI”) is primarily an organizational development method which seeks to engage all levels of an organization Read More …

Service Design via a Design Thinker ebook

Design Thinker, Arne van Oosterom, Partner at DesignThinkers in Amsterdam was my podcast guest recently. This is a transcription of the podcast. Arne is also a lecturer and chairman of the Service Design Network, Netherlands. He works with a broad range of associates around the world, and in a network allowing them to be extremely Read More …