Managing Customer Value
A few months ago, I did a Podcast with Mark Graban, Senior Fellow at the Lean Enterprise Institute. I enjoyed talking to Mark and at the end of the Podcast; we went off the subject matter and started a discussion on social media. The tape was running and we recorded some additional thoughts on social Read More …
This is a transcription of the podcast that I had with Helen DeNero and Patrick Waara, both an integral part of the training team at Xerox Corporation on Agile Product development and the Lean Six Sigma Process. A great short read on the basics of Agile, but some key facts are included on just how Read More …
In my podcast yesterday, I had two Agile Development experts from Xerox. Several of the key points that they made was that Agile even though perceptively may be that it is undisciplined, it actually is a methodology that is driven by metrics and therefore very disciplined. They discussed how Design for Lean Six Sigma is Read More …
Does Agile need Lean Six Sigma type metrics to work? How do you obtain Voice of Customer in Agile processes when you are the size of Xerox? How does pair programming work? In the Business901 podcast, we asked these questions to a couple of the leading experts from Xerox Corporation’s Lean Six Sigma Software team. Read More …
How do you increase speed in your marketing? It actually is very easy. You must target your market. Most professionals lose jobs because they do not make their offers crystal clear to their prospect. The prospects must understand completely, without a doubt what benefits they will receive and what the outcomes will be from working Read More …
This is a transcription of the podcast that I had with Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I had split the podcast into 2 parts. The 3rd part is the transcription of the podcast. These podcasts Read More …