Managing Customer Value
I had the pleasure of interviewing Dave Irwin of the Center for Lean Learning and co-author of a soon to be released book titled “The Perry Story”. An excerpt from the podcast: “I really come at it from a perspective of alignment and focus first. On one hand, you’re helping leaders learn a different model Read More …
Marketing fails when it does not deliver the right message at the right time to the right person! Doing this prevents waste, minimizes cost and more importantly excites customers. Typical marketing practices are unable to do this when you think of marketing in a linear fashion. If you develop your marketing as a cycle in Read More …
Karen Wilhelm will be Karl Wadensten’s guest Tuesday, January 5, on The Lean Nation, his radio talk show on 790AM (Citadel Broadcasting, ABC Affiliate), streaming and podcast at 790business.com. Check out this broadcast at 4pm Tuesday, Jan 5: The Lean Nation–hosted by Karl Wadensten on AM 790 radio Karen and Karl will swap stories and Read More …
Recently, I’ve become quite intrigued with agile project management. It was developed in the software arena in an effort to replace the traditional project management methods of define, design, and build to one based on adaption. They moved away from that linear thinking to a more adaptive culture allowing continuous innovation throughout the development process. Read More …
Here is a question I asked Jim Lewis, author of the Story of a Lean Journey and co-author of a soon to be released book titled “The Perry Story”. Joe: Now you’ve talked a lot about the benefits someone can get from Lean by doing it, but how tough is it to achieve? I mean, Read More …
In the book,Value Stream Mapping for Lean Development: A How-To Guide for Streamlining Time to Market, Drew Locher explained how to create a Future State Map by utilizing seven basic questions: What does the customer really need? How often will we check our performance to customer needs? Which steps create value and which steps are Read More …