In one of my most popular podcasts (Related Podcast and Transcription: A3 Problem Solving) of all time, Tracey Richardson talked about Problem Solving and A3s. However, I have always thought like most things, it is not about the tools and methods, it is about the people. An excerpt from the podcast: Joe Dager: How Read More …
I ask Dan Jones, “What is the future of Lean?” as part of the podcast/transcription: Dan Jones on Lean. Dan is a management thought leader and advisor on applying lean, process thinking to every type of business across the world. He is the founding Chairman of the Lean Enterprise Academy www.leanuk.org in the UK, dedicated Read More …
I was intrigued by Mark Hamel, author of Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events that so much of his book is spent on Standard Work. Below is how he answered that question. Related Podcast and Transcription: Lean Business System Mark Hamel: I think back to when I started learning from Read More …
The co-author of The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. James Franz, answered a question of mine around how executives are trained in their thinking. Related Podcast and Transcription: Toyota’s Continuous Improvement Joe: Is this what you mean by machine thinking that’s attractive to a lot of Read More …
When I think about Training within Industry (TWI), I think of a method of incremental training. You don’t go out and try to train everyone at once, you actually get a few to master it and become your advocate and train more. That may not be a perfect description but I have used this method Read More …
Lean Service Design changes the way you think about business. No longer can companies focus their efforts on process improvements. Instead, they must engage the customer in use of their product/service rather than analyzing tasks for improvement. We no longer build and hope that there is a demand. We must create demand through the services Read More …