Managing Customer Value
Just a quick outline on a few things that I see or hear way to often. I am sure there are many more but one thing I do know, very few companies document the early signs of losing a customer. Do you? Lean Sales and Marketing: Learn about using CAP-Do Lean Engagement Team (More Info)
I wanted to have one collection point for the the 7-part series with Brandon Brown where we discussed the the Toyota Kata. Toyota Kata is documented in Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results. The series consists of these 7 videos: What is Toyota Kata Using Kata for Alignment Read More …
Last week I started a 7-part video series with Brandon Brown a Toyota Kata Coach and Lean Instructor/Facilitator as an Associate for the W3 Group. The first part of the videos series started with What is Toyota Kata?. After the podcast, Brandon told me what he was told when he mentioned Toyota Kata at the Read More …
You can register for one or all Lean Frontier Webinars through this link. SALES & MARKETING: What Sales Teaches the Lean Enterprise Facilitated by Joe Dager, Author and President Business901 Tue, Mar 17, 11:00 AM – 11:30 AM EDT
Lean Frontiers offers FREE quarterly webinars aimed at enterprise-wide engagement. Leadership, Accounting, Sales, HR, Logistics, IT, R&D. Imagine if each of these business functions worked in unison in supporting lean as a business model. This March they are running a series of 30-minute webinars to include: You can register for one or all Lean Frontier Read More …
I answered these questions a while back for José Miguel Vives Martínez on for his blog, ALTACUNCTA. I thought I would share the English version. Where did you learn about Lean for the first time? I have always been an avid reader and on a journey of personal continuous improvement. I learned about Lean during Read More …