Managing Customer Value
At the first Breakout Session of the Lean People Development Summit, held September 11-12, will be facilitated by Ellen Sieminski. The Summit draws professionals from HR, continuous improvement, and leadership to explore how best to design job roles aimed at improvement, build problem-solving skills, define process improvement competencies, and develop leaders at all levels of Read More …
Related Podcast: Putting a Lean Strategy into Action Note: This is a transcription of an interview. It has not gone through a professional editing process and may contain grammatical errors or incorrect formatting. Joe Dager: Welcome everyone, this is Joe Dager, the host of the Business901 podcast. With me today is Daniel T. Jones. Read More …
At the Lean People Development Summit hosted by Lean Frontiers in Savannah, GA A morning Breakout Session of the Lean People Development Summit, held September 11-12, will be facilitated by Jim Luckman. The Summit draws professionals from HR, continuous improvement, and leadership to explore how best to design job roles aimed at improvement, build problem-solving Read More …
Intrepid Professionals is designed to create more agile, innovative, and financially competitive organizations and individuals. The book’s material outlines the common thread for success in those that dared to defy the odds. Those who are considered the tip of the spear in military terms. I interviewed both authors for this podcast, their bios follow: Chris Schafer is Read More …
At the Lean People Development Summit hosted by Lean Frontiers in Savannah, GA In an immersive working session at the Lean People Development Summit, held September 11-12, Susan Kamacho will facilitate on the topics of Recruiting and Onboarding in a Lean environment. The Summit draws professionals from HR, continuous improvement, and leadership to explore how Read More …
I have always challenged people when making Customer Journey Maps and all those Personas that they should start by doing a few of them internally within the company. Get some feedback and try to determine how valid they are. Not so surprisingly, they consider a waste of time and hurry back to the Buyer or Read More …