Roger Schank wrote a book, The Creative Attitude: Learning to Ask and Answer the Right Questions: a few years ago that still is one of the better books that I have found on asking the right questions. From an Amazon review, “He describes how we think unconsciously using scripts. It is when this script fails do Read More …
I had Silva Instructor, Majorie Dearmont on a past podcast and thought I would share a few of her thoughts while Mindvalley is offering a Black Friday deal. Over $1000 savings ends Friday night, at midnight. Your last chance to grab this Black Friday deal Related Podcast and Transcription: The Silva Method Joe: Can you Read More …
I asked Jerry Rosenthal this question in last week’s podcast: A few years ago, Lean sort of butted heads with ISO and it was like we kept 2 separate books. Is that what happens with food safety and the USDA and FDA protocols or are you explaining that there is common ground because they have Read More …
I found Steven Borris use of Lean Mapping quite different in his book Strategic Lean Mapping. One that included Big Picture Map, Process Mapping, Capacity Mapping, Value-Stream Mapping, and closing with how to use this information for better problem solving and decision making. The tools within the maps are quite common for a Lean Practitioner. Read More …
Think of all the things we need to deal with in sales: Present and future priorities Problems and Needs Gains and Opportunities Relationships and Influencers Technical Opinions People and Resources Money and Budget allocations Upcoming Schedules This list is just the tip of the iceberg, and all these are continuously changing. Salespeople have to be Read More …
I asked Patrick Waara of Xerox about swarming being used as an Agile response when someone’s in trouble in the middle of an iteration. I followed up with, “When does someone raise their hand or does the Scrum master determine that you need outside help and talks with the other Scrum masters? How do you Read More …