Neuroscientist Sara Lazar’s amazing brain scans show how meditation can actually change the size of key regions of our brain, improving our memory and making us more empathetic, compassionate, and resilient under stress. The evidence on the benefits of meditation is overwhelming. If you do a search on Ted.com alone for the videos on meditation Read More …
This ASQ 2013 Service Conference provides how-to’s, step-by-step advice, and the latest in service delivery methods and networking opportunities. Speakers will engage you on topics to help organizations improve customer service, reduce costs, and build both customer loyalty and satisfaction. Join us in Las Vegas for two days of networking and discovery. 22nd Annual Service Read More …
Russ Unger’s new book Designing the Conversation: Techniques for Successful Facilitation (Voices That Matter) was discussed in the recent Business901 Podcast, Voices Matter: Are you helping the situation?. This is a transcription of the podcast. Download or view the PDF: Facilitation Discussion If you would like to view the flip magazine on your screen or Read More …
I have found when introducing a Kanban board to Sales and Marketing people that some find Kanban limiting from a planning perspective. They like the concept but have difficulty seeing the entire picture of flow and what the expectations and resources needed. This coupled with the fact that many of the teams are made up Read More …
Lean’s culture ties to PDCA or PDSA is exactly what limits Lean’s success in sales and marketing. I may even go out on a limb and say it will limit the success of the The Lean Startup’s Build-Measure-Learn methodology being applied effectively to sales and marketing. The reason is that these theories are based on Read More …
If you have two sets of researchers who are telling you contradictory things, and they have their own data sets to support it; how do you tell which one is believable and which one is junk. In Numbersense, what I try to do is to give people, as you say, a framework to start thinking Read More …