Sales & Marketing: Outcome Based Mapping

The following is an excerpt from Chapter 4 of The New Economics, second edition by W. Edwards Deming: A system cannot understand itself. The transformation requires a view from outside. The aim of this chapter is to provide an outside view-a lens-that I call a system of profound knowledge. It provides a map of theory Read More …

Dr. Deming: Making a Difference in 2013

I had the pleasure interviewing Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the Institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father of Quality and Kevin is the grandson of Dr. Read More …

To Optimize a System, Dance to the Music

Pattern Recognition: A key to Lean Thinking Composers read and see groups of notes, patterns of notes, and notes in relation to other notes. Architects see spaces that bring people and their experiences together with the patterns they develop through structure. Statisticians view numbers and data as meaningful representations of people’s actions. It is these Read More …

Podcast of 2012: Deming w John Hunter

Each season, I create different themes through out the year. Though I do not follow them exactly, I do try to create somewhat of a flow The 2012 Business901 podcast season incorporated over 60 podcasts and the subject matter flowed through the year in this order with Lean be the central theme throughout the year. Read More …

Can Studying Music help your Lean Enterprise

Did you know that Dr. Deming was a composer? In a recent podcast,  A New Approach to Lean – Robert Fritz, Robert told me: By the way, I think Deming was probably the senior-most wonderful innovator in this area and I’d like to point out that he was a composer. Well, he was and Drucker Read More …

Follow the Knowledge Jolt with Jack

I am honored once again to be part of John Hunter’s Curious Cat Management Improvement Blog Carnival. The roundup is a review of blogs by other bloggers within the Lean community. John is one of the pioneers in using internet technology and using it to improve organizational performance in a way to get results. I Read More …