A Service Design Thinking Primer

My blog and podcast for next few months will focus on Business Strategists, Design Thinkers, Appreciative Inquiry Coaches, Architects and of course Lean Thinkers. I could not think of a better way to start this series than having a podcast with co-author Marc Stickdorn of  This is Service Design Thinking. This is a transcription of Read More …

Plan your Show and Tell

At some point and time, you have to turn your idea into a reality. The best way is to get feedback as early as possible even at the pen paper stage, Your First Prototype is with Pen and Paper. Most of us are bias about our idea and even in the way we perceive and Read More …

What’s New in Business Model Generation

Need a collection of tools to help generate business model ideas! The Business Model Canvas is an analytical tool outlined in the book Business Model Generation. It is a visual template preformatted with the nine blocks of a business model, which allows you to develop and sketch out new or existing business models. This book Read More …

Marketing with Lean Series – 4 Pack

Special Offer It is even more special for a limited time, if you stay on the Business901 website for more than 30 Seconds! Lean Marketing House (More Info): A starting point for creating true iterative marketing cycles based on not only Lean principles but more importantly Customer Value. Recommended 1st reading of series. Marketing with Read More …

Product Design centers on Use and Experience

We swim in an ocean of products. Behind each one, there is someone (hopefully) thinking about the way we experience it. In this episode of Off Book, they explore three aspects of product design: Build quality and engineering fundamentals Humanism and sustainability Speculation on the future of the product experience. In discussion with the 4th Read More …

Service Design concepts for the Future of Banking

Conversations with twitter companion @flinchbaugh surfaced several frustrations with banking  From @flinchbaugh Lending by the nation’s top 4 banks is down over $150 Billion – we still have a lending crisis that is hurting the ability to create jobs. @flinchbaugh is that a lending issue or if companies had a demand could they get the Read More …