It might seem like a rhetorical question, but how much do you know about the markets your customers serve? What are the latest trends in those markets? What hidden value patterns can you uncover by categorizing data from those markets? Understanding your customers’ markets is essential for trend development and uncovering hidden value patterns. By Read More …
Business research is more important than ever for business leaders, who must stay ahead of their competition and market trends. Today’s consumers are becoming more comfortable with technology and how they interact with brands. They expect businesses to use this technology to provide seamless experiences and relevant information at the touch of a button. Business Read More …
Microlearning is a teaching and learning strategy that delivers content in short, manageable chunks. It is usually delivered via digital channels such as mobile devices, websites, and apps. Microlearning is an effective way to provide just-in-time training and support employees in their day-to-day work. It can also provide learners with quick and easy access to Read More …
One of the key contributions of the theory of emergence is its emphasis on the importance of interactions between the lower-level elements of a system. In organizations, these lower-level elements are typically the individuals who make up the group or team. The emergence theory suggests that the interactions between these individuals are the key to Read More …
Action learning (also known as experiential learning) is a teaching method of having learners participate in a real-world situation, complete activities under direct supervision, and reflect on their experiences afterward. It works fairly simply—participants are invited to collaborate through key questions. The goal? To inspire action, catalyze ideas, and transform interactions internally or with customers. Read More …
Your super users are the people who have a unique and significant place in your customer journeys. Super Users are the people who are using your brand consistently. They spend a certain amount of time with you each month, and they keep coming back, again and again, to purchase more products from you. This means Read More …