Don’t be a laggard be a leader. Many of us have just completed the typical Sales and Marketing plan for the upcoming year. We know the Dwight D. Eisenhower quote: “Plans are worthless, but planning is everything. We are ready to change it at a moment’s notice. We are very agile in nature. Most of Read More …
In an upcoming Business901 podcast (scheduled for January 8th), I had the pleasure interviewing Dr. Joyce Orsini, a professor of Fordham University and president of the W. Edwards Deming Institute and Kevin Cahill, the Executive Director of the institute. Dr. Orsini has also recently authored the book, The Essential Deming: Leadership Principles from the Father Read More …
I am honored once again to be part of John Hunter’s Curious Cat Management Improvement Blog Carnival. The roundup is a review of blogs by other bloggers within the Lean community. John is one of the pioneers in using internet technology and using it to improve organizational performance in a way to get results. I Read More …
Robert Fritz has been around the Dr. Deming world, which we discuss in the latter part of the podcast, since the 1970s. You may even recognize his work as he was an instrumental part of the original Systems Thinking Group with Peter Senge. Peter actually offers a marvelous introduction in the book. Robert Fritz, composer, Read More …
I hope everyone has a Merry Christmas and a Fantastic New Year!
The Customer Experience will mimic the Employee Experience! Infographic: Watch A Company’s Management Team Mutate Over 4 Years: Unless you’re self-employed, we’re all cogs in a larger machine. The problem can be, how do you track that machine’s anatomy? How do you know what a “restructuring” really looks like, beyond that your middle manager has Read More …