The Discipline of Managing Promises

In the podcast, We don’t use a Transactional Contract for Marriage, Why for Projects?, with Alan Mossma of The Change Business we discussed The Promise Conversation Cycle. Alan had this to say about it. Think of a customer and a provider, or a potential provider. The customer makes a request to the potential provider. That Read More …

Why Projects Fail? – Dilbert

This is a video George Carr uploaded to YouTube and used in a lesson about “Why IT Projects fail” – told through the medium of Dilbert. Most of our careers or at least mine has been spent in managing projects. In the past several years, it seems that project management is taking a significant shift Read More …

Process and Activity Mapping

Andy Carlino and Jamie Flinchbaugh of the Lean Learning Center discuss activity mapping and product / process maps and their use in business process improvement. A couple of my favorite Lean people add to my recent conversations on Process Mapping. Jamie and Andy are the co-authors of The Hitchhiker’s Guide to Lean: Lessons from the Read More …

Lean, IT, Kanban, Dev/Ops, DeGrandis

I interviewed @dominicad (Dominica DeGrandis), who teaches and coaches teams using Kanban for IT Operations and Development Operations.  She is an independent consultant as well as an associate of David J. Anderson.  Her background includes ten years of doing Configuration Management, build and deployment automation, and server & environment maintenance, followed by leading teams performing Read More …

A Lean Project Planner

Lean Design and Lean Construction Consultant, Trainer and Author, Alan Mossman of The Change Business was my guest on the Business901 podcast, We don’t use a Transactional Contract for Marriage, Why for Projects? Our conversation centers around The Last Planner® a project management system created by Glenn Ballard and Greg Howell co-founders of the Lean Read More …