Recently, I have been challenging the traditional hierarchy of organizations. I have found it limiting when trying to develop new collaborative structures internally and externally. I discussed this in a recent blog post, The Uniqueness of Hoshin Kanri. Dan Pink provides a nice example on an empirical basis. (Video is an excerpt from Daniel Pink’s Read More …
I am a big fan of the two people that put this presentation together. One being former podcast guest, Arne van Oosterom, Partner at DesignThinkers in Amsterdam and the other, Graham Hill who can be found on his Customer Think blog. They provide an insightful journey through a few of the latest thoughts in Service Read More …
Paul Yandell: I speak to middle managers, I was a resident with them. I think most of us have been middle managers and understand those frustrations. I hit on a theme of a guerrilla manager, years and years ago, and I’ve actually given a similar talk to a number of national and local forums. It Read More …
David Kasprzak, of the popular blog, My Flexible Pencil was interviewed in the Business901 podcast, Does Lean solve some problems for ROWE?. This is a transcription of the podcast. ROWE stands for Results-Only Work Environment. It is a revolutionary new way of working that gives employees more responsibility and accountability for their work and the Read More …
The “Hoshin” is developed at each layer of management clarifying strategies and targets to assist in reaching the preceding layer’s targets. This results in both a macro and micro PDCA. This greatly increases the line of sight and shared responsibility to each other in achieving these goals. Kanri is defined as a method to efficiently Read More …
Anthony Manos is a Catalyst with Profero, Inc., where he provides professional consulting services, implementation, coaching and training to a wide variety of organizations, large and small, private and public, in many industries focusing on Lean Enterprise and Lean Healthcare. Mr. Manos has extensive knowledge of Lean and quality in a wide range of work Read More …