Managing Customer Value
Jim Luckman has had the unique experience of leading three separate lean transformations, as a Plant Manager, as a Director of a Research and Development Center, and as a CEO of a small start-up company. During the podcast, we discussed Value Stream Mapping and delved into Value Stream Concepts as they applied to Lean and Read More …
An overview on applying Lean Six Sigma to the marketing process. Many people question whether you can apply Lean and Six Sigma to the marketing process. I think the question may be: Is your marketing team disciplined enough? Related Posts: The Pull in Lean Marketing Six Sigma Marketing Lessons from Eric Reidenbach
Xerox Corporation (NYSE: XRX) will manage global print operations at Ingersoll Rand, saving the diversified industrial firm millions by better managing company-wide print spend. Using a Lean Six Sigma-based approach, Xerox will design a print environment with the appropriate number of output devices, like printers, fax machines, copiers and scanners, to help employees work more Read More …
My guest on the Business901 podcast was Tracey Richardson, president of Teaching Lean Inc.. She has over 22 years of experience in Toyota methodologies including: Lean Problem Solving, Quality Circles, Lean Manufacturing tools, Standardized Work, Job Instruction Training, Toyota Production System, Toyota Way Values, Culture Development, Visualization (Workplace Management Systems), Continuous Improvement (Kaizen), Meeting Facilitation/Teamwork, Read More …
Learning to talk their talk helps you walk your walk! Understanding Customers – Why don’t we ask more questions? Taking is a step further, why don’t we concentrate more on their problems. A quick way to evaluate your efforts is look at where you are spending your own money. Are you improving your problem solving Read More …
Disclaimer: I have participated in many of these threads and really are using them for a little twisted humor of mine. What Continuous Improvement Consultants are talking about: One Lean group is arguing about whether to start with 5s or not. I mean seriously after we clean the floor what else is there? A Six Read More …