Managing Customer Value
I’m passionate about continuous improvement and teaching others about it and so I approached my now business partner, John Miller and Kevin Meyer, who’s also my business partner, there’s three of us, about starting an online training business. – Ron Pereira The Gemba Academy provides high quality online and DVD-based lean manufacturing training for individuals Read More …
This past week, I have investigated Dialogue Mapping and been starting to use it. The context that I first used it in was capturing meeting notes which I could argue the pros and cons of this, but find for virtual meetings particularly interesting and better than most other attempts. The one problem I have found Read More …
Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Interaction Associates is a leading global innovator of proven solutions that transform the way people work to deliver extraordinary business results, or, what we Read More …
Liz Guthridge is my guest next week on the Business901 Podcast. We did not talk about conferences. We did talk about Smart Mobs, Peer to Peer Networks, Crowdsourcing and how Lean fits into the picture. Liz is the founder of Connect Consulting Group, where she helps leaders implement high-risk strategic initiatives in their organizations. She Read More …
I think @RicDragon did it. Ric has unique insights grounded in marketing, process methodologies (such as Lean), Social Media and traditional web know-how. This is a process that is repeatable, improvable and documented in his new book, Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever. I had the pleasure of Read More …
Thomas Koulopoulos, author of Cloud Surfing: A New Way to Think About Risk, Innovation, Scale and Success (Social Century) was my guest on the podcast, The Next Step in Cloud Computing–Humans. Tom is the author of eight books and founder of Delphi Group, a 20-year-old Boston-based think tank, which was named one of the fastest Read More …