Sales Relations Card

Do you carry a card around with you as a reminder? For many years, like 20 or so, I carried around a card clipped out of the book “Yes” or “No”: The Guide to Better Decisions  by Spencer Johnson. for those that do not recognize the name he co-authored The One Minute Manager with Ken Read More …

Establishing the Target Condition

This 7-part video series with Brandon Brown on the Toyota Kata was a lot of fun for me. It allow me to discuss some of the finer points of the Toyota Kata versus staying at the 20,ooo foot level. This particular video, Establishing the Target Condition is an example of the depth that we explored Read More …

Using Kata for Alignment

This video is part of a 7-part series with Brandon Brown discussing the Toyota Kata. The series will consist of these videos: What is Toyota Kata Using Kata for Alignment Establishing Target Conditions Picking the Obstacle to Overcome Overcoming the Unmovable Obstacle The Coaching Kata Putting the Kata to Action Brandon Brown delivers tangible and Read More …

Introducing a Little Sales Kata

This is just a quick outline on part of a webinar I did for Lean Frontiers today. They will be uploading the webinar on their website. I made a quick introduction to what we may call Sales Kata that was derived from this previous post, Using the Coaching Kata in Sales.  This is based on Read More …

How To Train Many With A Few: TWI

The System Director of Performance Improvement at Baptist Memorial Healthcare in Memphis, Tennessee, Skip Steward, is my guest this week for the second of a two-part podcast. The first podcast was Is TWI A Good Training Method for the Healthcare Field? Skip has a variety of accomplishments, qualifications and certifications in the quality improvement field Read More …

Are You Successful at Implementing Lean?

Last week I started a 7-part video series with Brandon Brown a Toyota Kata Coach and Lean Instructor/Facilitator as an Associate for the W3 Group. The first part of the videos series started with What is Toyota Kata?. After the podcast, Brandon told me what he was told when he mentioned Toyota Kata at the Read More …