Managing Customer Value
PDCA or Plan – Do – Check – Act The word “Kaizen,” if you break it down into its two Japanese root words, “kai” means change and “zen” means good. It’s not just about change or an iteration. It’s about making sure change is for the better, and that the change is what you intended. The essence Read More …
Growth Principle: Standards create the WOW therefore Standards have to be at the core of your growth strategy. SDCA or Standard – D0- Check – Act Standards are the most fundamental and misunderstood concept needed for growth. Your core values are the way you go about what you do and how you do it. It is what Read More …
CAP-Do – Check-Act-Plan-Do If you want to take a deep breath, you must first exhale For any work, Design, Project, Sales and Marketing, I start out by using CAP-Do. CAP-Do should be our first step. Starting with Check is not a new phenomenon. I have 3 books on my shelf that have used it from notable authors Read More …
EDCA or Explore-Do-Check-Act. I like to use this term; EDCA learned from Graham Hill to designate the Explore aspect of Lean. I view it as more of Design Type thinking content that allows for that collaborative learning cycles with a customer. We are capturing comments and/or suggested improvements to the card over on LinkedIn, http://bit.ly/2eKKA0t. Download Read More …
Between the two Savannah, GA summits, Lean People Development Summit and Lean Accounting & Management, a unique offering of workshops will be offered to both sets of attendees. However, the registration is open to anyone, you do not have to participate in either summit. If you live within 100 miles of Savannah, you can experience a half Read More …
Lean People Development Summit is just a little over a week away. As a result, we have completed our Ad copy and wanted to upload it for anyone’s review. There was a fair amount of other copy and video made but I thought this collection stood on its own as more of that display ad style. Read More …