Managing Customer Value
Stefana Saxton serves as a Business Excellence Innovation Leader for Business Excellence (BEx®) at Black & Veatch where she works with internal and external clients to identify, prioritize, and execute mission critical business improvements and innovations that add value to the company, its business partners, and clients globally. Stefana has worked with clients in healthcare, Read More …
Orry and Art are participating in the upcoming Lean People Development and Lean Accounting Summits taking place during the week of September 11-15, 2017 in the charming southern city of Savannah, GA. Orry Fiume recently co-authored the book, The Lean Strategy, Orry Fiume is the retired CFO and Director of The Wiremold Company. Orry led Wiremold’s conversion to lean accounting in Read More …
I have been a Dave Snowden fan for years. His company Cognitive Edge is a great resource, especially for learning the Cynefin Framework. A not so quick introduction is contained in this embedded video on my blog, Dave Snowden’s Talk on Cynefin at LeanWX. Below is the latest, diagram that I believe Mr. Snowden is Read More …
A half-day day workshop on September 13th after the Lean People Development Summit, held September 11-12, Jean Cunningham will facilitate a session on Continuous Improvement Huddles and Metrics. The Summit draws professionals from HR, continuous improvement, and leadership to explore how best to design job roles aimed at improvement, build problem-solving skills, define process improvement Read More …
It seems every year Agile folks are pushing a new enterprise system that solves the problem of scaling. The latest flavor of the month seems to be SAFe. However, I still see Lean hanging around with the most successful. Agile is great for teams, but when you scale you need a way to structure them Read More …
Geurt Jan de Heus is a medical doctor by training. After several years in management positions in the pharmaceutical industry, he changed his life and career to join RoutsLaeven. This small agency, founded 30 years ago, specializes in negotiation training, coaching and consulting. Geurt Jan is passionate about making the world a better place through Read More …