Managing Customer Value
Geurt Jan de Heus is a medical doctor by training. After several years in management positions in the pharmaceutical industry, he changed his life and career to join RoutsLaeven. This small agency, founded 30 years ago, specializes in negotiation training, coaching and consulting. Geurt Jan is passionate about making the world a better place through Read More …
This year at the Lean People Development Summit, we emphasize creating a more diversity in our presenters and participants We believe by doing this that it creates a better and broader base for learning. A few examples: A mixture of presentations, workshop sessions, and panel discussions. We have more female presenters than male for the first time. Read More …
Or, do you hold people accountable? When we use promises, it is very reflective. Few people will promise something they cannot deliver. This leads me to a bigger question. When contemplating HR’s role in developing and sustaining a Lean Enterprise, what does HR promise the rest of the organization? After asking that, what types of things Read More …
A few weeks ago, I introduced the Lean Talent Development Matrix and had promised to follow-up with the description in more detail of the boxes. Instead of singling out each box, I thought the natural progression was to group the boxes and show the overall relationships in four quadrants. This diagram represents the four boxes Read More …
This is a Saturday experiment with a Flip-Book process that I want to try using. Let me know what you think of it and the content I used to test the process. If you want to use full-screen press on the horizon hashes, the more section to choose and to check out some other features. Read More …
Lean is being applied to these sectors to make things Better, Faster, Cheaper but it does not take long to find out to accomplish this that silos need to be broken down. People will talk a lot about agility but if you understand the concept of Lean Standard Work, you can see how it provides Read More …