Managing Customer Value
Shawn Casemore is a consultant, speaker, and author investing significant time studying top performing organizations around the world, consulting with and advising CEOs on how to build a more empowered organization in order to dramatically improve performance, create a compelling competitive advantage, and maximize profits. You can find Shawn at CasemoreandCo.com Our discussion centered around Read More …
A few of the Agile Discussions without including Kanban. I have a separate Stack for Kanban. This is a collection of Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Agile without Kanban A collection of Business901 Podcast Transcriptions that centered on applying Lean, Six Sigma and Theory of Constraints to the Supply Read More …
Are you missing opportunity in the way that you manage your vendors. Shawn Casemore, the author of Operational Empowerment: Collaborate, Innovate, and Engage to Beat the Competition thinks that way. Shawn is my guest next week to discuss operational empowerment and how companies are leaving valuable knowledge and opportunities on the table. And it is just Read More …
The New Rules of Marketing & PR opened people’s eyes to the new realities of marketing and public relations on the Web. Six months on the Business Week bestseller list and published in more than twenty languages, New Rules is now a modern business classic. David Meerrman Scott, author of 10 books with the most Read More …
Mercedes has the money. They have the luxury automobile. They can create a customer experience. What about us poor folks? Can we do something similar to Mercedes? – I asked that question of Joe Michelli the author of a new book, Driven to Delight, In the book’s first week, it has become a NY Times best-seller. Read More …
I asked that question of David Meerrman Scott, author of 10 books with the most popular being the classic,The New Rules of Marketing and PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly. This book is now in its 5th edition and nearing 1 Read More …