In a recent podcast, Kelly Allan discusses the work of Peter Scholtes, I asked Kelly; “How do you think Peter Scholtes would like to be remembered? What do you think was the most important thing to him?” Kelly Allan: Certainly, joy. Pride and joy in work would be right up there for Peter. Trying to Read More …
I was going to name this blog post, Why Toyota should visit Virginia Mason? However, since I have never been to Virginia Mason (a Leader in Lean Healthcare) or Toyota, it would be pure conjecture on my part. Instead, I decided to base my blog post on a discussion that I had with Dr. John Read More …
Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results is Nancy Settle-Murphy new book. She draws from more than two decades of experience in facilitating the work of global teams working across time zones, locations and cultures. Nancy’s company is Guided Insights and can be found on twitter @nsettlemurphy. She is the Read More …
In the fields of remote collaboration, global teams and managing wide-scale organizational change, Nancy Settle-Murphy has few equals. Her new book, Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results, draws from more than two decades of experience in facilitating the work of global teams. Nancy shows you how to lead and Read More …
This is an excerpt from a webinar, that I presented on Lean Service Design. This particular section is on Service Dominant Logic or SD-Logic which was introduced by Robert Lusch and Stephen Vargo in the book, The Service-Dominant Logic of Marketing. Lean viewed through the lens of PDCA as a knowledge creation platform can serve Read More …
Statistics though, in my mind, lend themselves to the theory of music without the soul, scales and modes without feeling said my podcast guest, John Lawrence Woodall. He also furnished me the following quote: Architecture can be said to be frozen music. – Johann Wolfgang von Goethe. Our podcast, Can Studying Music help your Lean Read More …