Since 1953, the Graham Process Mapping method has been the choice of experts worldwide who need to understand the details of their data flows. Since 1990, Graham Process Mapping Software has made detailed process mapping even easier. Graham Process maps display every hand-off, every decision point, every customer interaction, every time information changes in an Read More …
Lean as your Business Model Art Byrne has been implementing Lean strategy in various U.S.-based manufacturing and service companies, such as Danaher Corporation, for more than 30 years, including The Wiremold Company, which he ran for 11 years. He now serves as Operating Partner at the private equity firm J. W. Childs Associates L.P. Art Read More …
DevOps is becoming a familiar word in the world of IT and as a result shifting the focus away from separate departments working independently to an organization-wide collaboration. It’s about addressing all the work as a whole, versus looking only at the bits and pieces, or only looking at capital versus expense. One of the Read More …
In the podcast, We don’t use a Transactional Contract for Marriage, Why for Projects?, with Alan Mossma of The Change Business we discussed The Promise Conversation Cycle. Alan had this to say about it. Think of a customer and a provider, or a potential provider. The customer makes a request to the potential provider. That Read More …
This is a video George Carr uploaded to YouTube and used in a lesson about “Why IT Projects fail” – told through the medium of Dilbert. Most of our careers or at least mine has been spent in managing projects. In the past several years, it seems that project management is taking a significant shift Read More …
Andy Carlino and Jamie Flinchbaugh of the Lean Learning Center discuss activity mapping and product / process maps and their use in business process improvement. A couple of my favorite Lean people add to my recent conversations on Process Mapping. Jamie and Andy are the co-authors of The Hitchhiker’s Guide to Lean: Lessons from the Read More …