Engaging Front-Line Staff with Kaizen

Joe Swartz and Mark Graban co-authors of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements were my guests on the Business901podcast. You can read an excerpt from the podcast, Engaging People in Healthcare with Kaizen. The book focuses on the methods of daily continuous improvement, or “Kaizen,” for healthcare professionals and organizations. I would Read More …

Worry about Security in Cloud?

1,000 laptops are lost, stolen or misplaced every week at Los Angeles International Airport. Where’s the security there? There is none. Thursday’s podcast this week is with Thomas Koulopoulos, author of Cloud Surfing: A New Way to Think About Risk, Innovation, Scale and Success (Social Century). Tom is an engaging speaker, (samples at http://tkspeaks.com), and Read More …

A3 Problem Solving and a Review on the new A3 App

Do you use a structured Problem-Solving approach in your Sales and Marketing? Are you using the Lean Tool of A3? Below is a short video on the subject and why you may want to consider using A3s in sales and marketing. Review on the new A3 App: Yesterday, I blogged about the new A3 Creator Read More …

A3 Creator App

Lean has found technology! Some A3 thinkers use a traditional pencil and paper to create A3s others create them with their computers. The A3 Creator app was developed to take advantage the capabilities of tablets, where you can use a stylus as a pencil to create an electronic A3. You don’t need a stylus. You Read More …

Engaging People in Healthcare with Kaizen

In next week’s podcast, I have authors Joe Swartz and Mark Graban discussing their new book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. The book centers on healthcare, however, I believe many of the “lessons to be learned” can be applied to anyone in continuous improvement. An excerpt from the podcast (Listen to Read More …

Poppendiecks on Process Control Thoughts

At #LSSC!12, I had a chance to listen to Mary Poppendieck’s talk on, Continuous Feedback: Process Control for Developing Software-Intensive Systems. I had a few questions afterwards that developed into an entire podcast. Mary Poppendieck has been in the Information Technology industry for over thirty years. She has managed solutions for companies in several disciplines, Read More …