In a past Business901 podcast, Software Quality Assurance Podcast with Murali Chemuturi, we discussed Software Quality Assurance and what Murali considers best practice. I found his position quite different from the Agile and Kanban Software people I typically interview. Recently, I came across another subject, Measuring Customer Satisfaction, that Murali takes an unique position. This Read More …
Open Space Technology (OST) is an approach for hosting meetings, conferences, corporate-style retreats, symposium, and community summit events, focused on a specific and important purpose or task—but beginning without any formal agenda, beyond the overall purpose or theme. I have become quite intrigued by this method and was first introduced to the concept several years Read More …
This is the Visual Management Board that I use as part of Lean Service Design Trilogy Program. It allows the Lean Engagement Team and others, instant status updates. The goals of Visual Management is to connect people to the processes they perform, communicate successes and issues in the work area and show goals versus actual Read More …
Lean Construction Institute (LCI) co-founder and managing director, Gregory A. Howell was my guest on the podcast, The Pull in Lean Construction–Greg Howell. In the podcast, we focused on the decentralization of decision and the empowerment of the people that are in direct contact with the work are the key components of this discussion. This Read More …
Gregory A. Howell is the co-founder and managing director of the Lean Construction Institute (LCI), a non-profit organization devoted to production management research in design and construction. A popular speaker, educator and author Howell regularly addresses industry groups on the need for a lean production revolution in design and construction. His expertise in improving productivity Read More …
At #LSSC!12, I had a chance to listen to Mary Poppendieck’s talk on, Continuous Feedback: Process Control for Developing Software-Intensive Systems. I had a few questions afterwards that developed into an entire podcast. Mary Poppendieck has been in the Information Technology industry for over thirty years. She has managed solutions for companies in several disciplines, Read More …