I have always considered PDCA as the culture of Lean. I get frustrated when I hear about Lean only discussed in terms of flow and waste reduction. In a recent Business901 Podcast, Gemba Coach talks PDCA, Dr. Michael Balle and myself had a discussion on this subject. This is a transcription of the podcast. Gemba Read More …
In a previous post, I discussed the SALES PDCA Framework for Lean Sales and Marketing Teams. Within the actual PDCA stage the sales team is empowered to make their own choices and determine their own direction to accomplish the goals of that cycle. This framework is introduced in the book, Marketing with PDCA . During Read More …
I had the pleasure of spending my day reading cover to cover, Designing for Growth: A Design Thinking Toolkit for Managers. The book lays out an excellent framework for understanding and implementing Design Thinking within your organization. The book speaks for itself, a few outtakes: A funny thing often happens as we pay close attention to Read More …
This talk integrates Dave Snowden’s Cynefin Framework with Gunderson and Holling’s Cycle of Adaptive Change. This adds the time dimension to Snowden’s Framework and adds a strategic knowledge dimension to the Cycle of Adaptive Change. This provides queues for knowledge and action during different kinds of transition, which provides a theory-driven evidence base for strategic Read More …
In a previous post, Identifying your Lean sales and marketing teams, I discussed the other roles in the Lean Sales and Marketing Process. This is part of the SALES PDCA framework that we use before starting the PDCA IMPROVEMENT LOOP. The role of Team Coordinator (TC) is the key person in the Lean Sales and Read More …
In researching Service Dominant Logic (S-D Logic), I found the concept not all that new. I found the catalyst for this interest was the publication of an article by Stephen Vargo and Robert Lusch in a 2004 edition of Journal of Marketing entitled “Evolving to a New Dominant Logic for Marketing and later their book,The Read More …