Online collaboration is leading the way

Businesses and individuals are becoming exponentially more productive and efficient thanks to the innovations that connect them. Between email, Skype, and telecommuting, the landscape of business communication and collaboration is vastly different than it was even a few years ago. We will see just how many of these technologies are helping businesses today, and how Read More …

Are you focusing on your customers conversations

  Over the past decade and more, the Internet has played an ever increasing part of everyone’s marketing. The recent rapid increase is due in large part due to the popularity of Social Media, even though the Internet has been around for close to three decades. With the advent of smaller devices, texting and twittering, Read More …

The Power of Repeat and Referral Customers

I recently did a blog post, Turning your Marketing Cycle into a Kanban that created a basic Value Stream Map in a beginning Marketing Kanban discussion. I defined the Exit point of the Kanban as the purchase of the service or product. I purposely left out the Repeat and Referral Customers to simplify the explanation. Read More …

Are you in your Prospects Circle of Trust?

In the movies, Meet the Parents and Meet the Fockers the soon to be Father in Law, Jack, so brilliantly played by Robert DeNiro had a Circle of Trust that Ben Stiller, Greg, so desperately tries to become accepted into. Greg just keeps stumbling as he tries to penetrate that invisible barrier. As you sit Read More …

Evaluating your Marketing Funnel, Only Seven Levers matter

In my Marketing Your Black Belt webinar, I have created several tools to measure your effectiveness and how to create a meaning full value stream in your marketing process. One of the resources that I used was an excellent book, Professional Services Marketing: How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Read More …

Have you ever forgotten the obvious – Duct Tape Marketing

Have you ever forgotten the obvious? I do not believe that I have ever featured Duct Tape Marketing: (The World’s Most Practical Small Business Marketing Guide) Book on my blog. It has sold over 50,000 copies in hardback, paperback and Kindle editions and has been translated into Croat, Indonesian, Korean, Portuguese, Russian, and Spanish and Read More …