Primer on Relationship Mapping

In this short video, put on by the Ashridge Business School the instructor gives a very good introduction to relationship mapping process. Relationship Mapping is a simple tool that you can make as simple or as complicated as you would like. I have never quite figured how to use this process as my CRM, though I have Read More …

Your Digital Footprint: Good Enough

How Good is Your Digital Footprint?  Kristin Zhivago is president and co-founder of Cloud Potential LLC. They offer best-practice analysis and improvement of a company’s digital impact, mostly working with companies that have historically done well in their space but are now being surpassed – even blindsided – by those who operate at cloud speed and use Read More …

Innovating with Lean Six Sigma

The new book, Innovating Lean Six Sigma: A Strategic Guide to Deploying the World’s Most Effective Business Improvement Process, was the topic of discussion in this podcast. Kimberly Watson-Hemphill is the founder and CEO of Firefly Consulting, a globally known expert in the field of Innovation and Operational Excellence. She has led global Lean Six Sigma deployments in multiple Read More …

Using Process Innovation in Healthcare

Kimberly Watson-Hemphill, founder, and CEO of Firefly Consulting, is a globally known expert in the field of Innovation and Operational Excellence and is a coauthor of Fast Innovation. She has led global Lean Six Sigma deployments in multiple industries, including one that saved over one billion dollars. Her new book, Innovating Lean Six Sigma: A Strategic Read More …

Similarities between Disney & Deming?

Is The Disney Way comparable to W. Edwards Deming’s thinking and the Lean ideal of Respect for People? In this short video with Bill Capodagli, the co-author of The Disney Way, 3E we discuss these thoughts and the results of establishing “The Disney Way” in an organization. Bill can be found at Capodagli Jackson Consulting. A Collection of Read More …

Key to Culture: I did it My Way

In this short video with Bill Capodagli, the co-author of The Disney Way, 3E we discuss culture and the results of establishing “The Disney Way” in an organization. Bill can be found at  Capodagli Jackson Consulting. A Collection of Business901 Disney Way Blog posts  [arve url=”https://www.youtube.com/embed/S9kNHPOwtzU”/]