Storyboards – Vision Boards – Idea Boards – Task Boards – Kanban Boards We have had all sorts of boards since the caveman were painting pictures on cave walls. I have a hard time crediting Leonardo da Vinci, who put his ideas up on a wall and left them there to age like a fine Read More …
I think a Kaizen Event offers leadership a unique opportunity to “walk the talk.” They can participate in open and frank conversation, promote empowerment and break down many organizational barriers. This may be the first step in developing an ongoing continuous improvement culture. Their expressed enthusiasm for recommendations and recognition of other participants will go Read More …
Karen Martin of KS Martin & Associates offered this definition of who should attend a Kaizen Event: Joe: Do you try to kind of leave the rank and leadership position at the door? I mean try to be all on equal footing when you’re inside an event? Karen: Absolutely. We have what we call Kaizen Read More …
As you can tell I put a great deal of emphasis on the customer’s touchpoints and on a grander scale the Customer Experience. There are few companies that are better at delivering on the Customer Experience than Disney. Watch this short video and test your memory of visiting a Disney Theme park. What do you Read More …
Transmedia Storytelling is a story experience both for and with an audience that unfolds over several media channels. Author Andrea Phillips provides a fantastic introduction in this podcast and in her new book, A Creator’s Guide to Transmedia Storytelling. A previous written excerpt can be found at, The Future of Simulation Games: Transmedia Storytelling. The Read More …
If anyone has followed this blog for anytime they know that Nancy Duarte is a favorite subject of mine. She passionately pursues the presentation development and design niche. Her two books, Resonate: Present Visual Stories that Transform Audiences and slide:ology: The Art and Science of Creating Great Presentations are two of my most dog-eared marked Read More …