The SDCA Cycle Description for a Lean Engagement Team

This presentation is an overview on how to implement SDCA (Plan – Do – Check – Act) in the field of Lean Sales and Marketing. It  includes an outline for standard work of this cycle and an embedded video with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise discussing Standard work in a Read More …

Mind Map of the Five Dysfunctions of a Team

This is part 4 of a 5 part afternoon series depicting the mind maps that I have created on the books of Patrick Lencioni. His website and company, The Table Group offers additional information on these subjects. This mind map was constructed during the listening of the book, The Five Dysfunctions of a Team: A Read More …

Building Customer Trust thru Design Thinking

I had the pleasure of doing a guest blog post on Tim McMahon’s Lean Journey blog and it was titled, Lean Sales and Marketing – Not without a new Toolset!.  As the name indicates is discusses how you should look at applying Lean in Sales and Marketing with a little different set of tools, a Read More …

It’s not your Grandmother’s Lean anymore!

I had the pleasure of spending my day reading cover to cover, Designing for Growth: A Design Thinking Toolkit for Managers. The book lays out an excellent  framework for understanding and implementing  Design Thinking within your organization. The book speaks for itself, a few outtakes: A funny thing often happens as we pay close attention to Read More …

Transforming Ordinary Teams to Extraordinary

Geoff Bellman co-author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Resultswas my guest on the Business901 Podcast. In this book, Geoff and co-author Kathleen Ryan reveal that people instinctively sense when a group experience is something special, something different from the ordinary, something that surpasses their expectations in a positive, remarkable, and hard-to-describe way. Read More …

Business Processes as Value Networks

Verna Allee, CEO, ValueNetworks.com, reflects on the growing interest in understanding business processes as networks and how value network modeling provides a fresh approach.  I encourage you to watch and learn more. People banter about the terms of Community, Collaboration and  Co-Creation with little thought on what they mean or what structure it takes to Read More …