Applying Reflection to the Lean Sales Process

I have always thought Hansei or Reflection was a key part of Lean thinking. I talk about it as part of introducing CAP-Do in the video below. Slides of the above Presentation    If you have not purchased CAP- Do, it is available for download as a PDF. P.S. Peter Senge calls this process Presencing Read More …

Workforce Engaged in Problem Solving?

In one of my most popular podcasts (Related Podcast and Transcription: A3 Problem Solving) of all time, Tracey Richardson talked about Problem Solving and A3s. However, I have always thought like most things, it is not about the tools and methods, it is about the people. An excerpt from the podcast:   Joe Dager:  How Read More …

The Virtual Individual

Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. Related Podcast and Transcription: Working Online An excerpt from the podcast: Joe:     Take the person who works online, all the time. Let’s say, out Read More …

Masters on Zero to One

The book, Zero to One: Notes on Startups, or How to Build the Future, presents a new way of thinking about innovation: it starts by learning to ask the questions that lead you to find value in unexpected places. From the book: The next Bill Gates will not build an operating system. The next Larry Read More …