Value Stream Mapping is a process most consider an exercise for finding and removing waste. It is a foundational Lean Tool that typically gets introduced early in a Lean Transformation. A Systems2win Excel template is depicted below: In Sales and Marketing you will utilize a Value Stream Mapping process on a project by project basis but Read More …
Master storyteller Malcolm Gladwell tells the tale of the Norden bombsight, a groundbreaking piece of World War II technology with a deeply unexpected result. This is a superb story for marketers and designers. It is not about the things we make, it how we use the things we make. Sounds similar to SD-Logic (The Service-Dominant Read More …
The Cynefin Framework is central to Cognitive Edge methods and tools. It allows executives to see things from new viewpoints, assimilate complex concepts, and address real-world problems and opportunities. Using the Cynefin framework can help executives sense which context they are in so that they can not only make better decisions but also avoid the Read More …
Henry Chesbrough and Gary Hamel Talk Innovation Platforms in the video below posted on the site Innovation Excellence, Henry Chesbrough, originator of the concept of open innovation, discusses products as an innovation platform. MIX Maverick and award-winning author Henry Chesbrough discusses how Nokia had fantastic success in the 90s building products but got left behind Read More …
This is a transcription of the Business901 podcast, Developing a winning Culture the Zappos way!. My guest on the podcast Joseph Michelli takes you through the Zappos company culture now and what may be the future. Joseph’s latest book is The Zappos Experience: 5 Principles to Inspire, Engage, and WOW. Open publication – Free publishing Read More …
Maybe the better question is can it be created? Most of us believe it is though better or more marketing or sales. Where it really comes from is understanding your customers better! That should come as little surprise to the readers of this blog. My recent posts: Deming was just simply wrong about variation… Why Read More …