Managing Customer Value
Right now, we need low-cost speedy experiments to test new growth and innovation ideas. Think of the ideas surrounding Learning Launches as proposed by the School of Darden at the University of Virginia and in the book Learn or Die: Using Science to Build a Leading-Edge Learning Organization by Edward D. Hess. A learning launch Read More …
Lean for many years has promoted the idea of a flow-based system tied to actual demand and TOC has helped solve other associated problems with Drum-Buffer-Rope. Both of these systems offer flow-based thinking which I believe is a current minimum requirement over the cost-based systems of the past. However, they both start breaking down when Read More …
This is a great offer, even as a refresher if you are dealing in the supply chain field. I think preparing for a “New Norm” in Supply Chain Management should be at the forefront of our thinking right now. I can’t think of a better foundation than these courses. If you want to work with Read More …
One of the areas their people forget about when they go virtually is the amount of knowledge that is spread informally within an organization. One of the best descriptions I think of is to look at your virtual meetings from a writer’s perspective; first, second, and third-person points of view. Your meeting notes are generated Read More …
The Expanding Use of Freelancers As Part of Your Strategy: In the past, we only thought of Freelancers as people to carry out specific time-based tasks – an outside vendor. Or, someone that could do it off-shore at a lower cost. As the use of Freelancers proliferate across organizational departments new ways of thinking are Read More …
In the Sales and Marketing arena, we are exploring new propositions and environments as the main thrusts of our activity. I have found PDCA to be limiting and somewhat challenging to take people on the path of exploration. I was introduced to EDCA (E=Explore) it seems like a decade ago by Graham Hill but it never really Read More …