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The Five Habits You Need Bob Thompson is an international authority on customer-centric business management who has researched and shaped leading industry trends since 1998. Bob is founder and CEO of CustomerThink Corporation which includes being editor-in-chief of CustomerThink.com, the world’s largest online community dedicated to helping business leaders develop and implement customer-centric business strategies. Read More …
I see that often, people don’t really know how to walk through discovery process. A sales guy is out there and that old A-B-C, always be closing, is in the back of his mind. He’s judged that way. It’s like, “What am I bringing to the table? Or afterwards you will be asked, did you Read More …
Kathy Cuff is a senior consulting partner with The Ken Blanchard Companies and co-author of LEGENDARY SERVICE: The Key is to Care. Kathy seems to have done just about every job at the joined the Blanchard Companies and help create many of the custom products for their clients. Related Podcast and Transcription: Legendary Service is Read More …
Judy Robinett takes the word “Networking” not only to a new level but re-defining it into a dynamic “power grid” of influence and connections. How to Be a Power Connector: The 5+50+100 Rule for Turning Your Business Network into Profits is an excellent book and one of my best summer reads, so far. Judy is Read More …
Dave Malouf, @daveixd, is currently the Manager of Product Design at Rackspace, the open hosting company (RAX). They are responsible for all the administrative control panels for our Infrastructure as a Service, Management as a Service, Platform as a Service, and Networks as a Service system. Dave has been working primarily in Internet front-end design Read More …
When I was given this book, How to Be a Power Connector: The 5+50+100 Rule for Turning Your Business Network into Profits, to consider it for the Business901 Podcast, my first thoughts was one of distaste for the awful word of networking. However, once I opened the book, I read it cover to cover in Read More …